About Artaun
Who Artaun Hosting is, how our infrastructure works and where your data is hosted.
Help centre
Documentation
Step-by-step guides for your client area, game servers, web hosting and VPS. Written by the team that runs the infrastructure.
50 guides available
Client area
Create an account, order, understand an invoice, open a ticket and manage your services.
- Creating an Artaun Hosting account
- Signing in to Artaun Hosting
- Resetting your Artaun Hosting password
- Enabling two-factor authentication (2FA)
- Editing your personal information
Pterodactyl
The panel for your game servers: console, files, backups, databases and sub-users.
- Signing in to the Pterodactyl panel
- Starting, stopping and restarting your server
- Using the live console
- Using the file manager
- Configuring backups
Plesk
The panel for your web hosting: domains, email, SSL, databases, FTP and WordPress.
- Getting to know the Plesk interface
- Adding a domain
- Creating a mailbox
- Installing an SSL certificate
- Managing MySQL databases
Linux VPS
SSH, firewall, packages, users, monitoring: everything you need to run a Linux VPS with confidence.
- Connecting to your VPS over SSH
- Securing your VPS — the first steps
- Managing packages with APT
- Configuring the firewall with UFW
- Creating a non-root user
Windows VPS
RDP connection, Windows firewall, updates, disk space and file transfer.
- Connecting to your Windows VPS over RDP
- Securing your Windows VPS — the first steps
- Managing the Windows firewall
- Installing Windows updates
- Managing disk space on Windows
Domain names
Register, transfer and point a domain, and configure its DNS records.
Security
DDoS protection, backups, passwords, two-factor authentication and good habits.
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Creating an Artaun Hosting account
The complete steps to create and verify your account in the Artaun client area, before ordering a service.
Client area
Signing in to the Pterodactyl panel
How to reach the Pterodactyl panel supplied with your service, find your credentials and reset your panel password.
Pterodactyl
Installing WordPress in one click
Install WordPress from the Plesk application catalogue, secure the installation and manage automatic updates.
Plesk
Connecting to your VPS over SSH
Retrieve your Linux VPS credentials, connect over SSH from Windows, macOS or Linux, and move to key-based authentication.
Linux VPS
Connecting to your Windows VPS over RDP
Retrieve your Windows VPS credentials and connect over Remote Desktop (RDP) from Windows, macOS or Linux.
Windows VPSOpening an effective support ticket
How to open a ticket on Artaun Hosting, pick the right department and give the details that speed up support's reply.
Client areaCan’t find your answer?
The team answers tickets seven days a week, and the Discord is open to everyone.